Contact Us
We love hearing from our listeners and readers. Whether you have feedback about our AI narrators, suggestions for new features, questions about how our platform works, or want to report a content issue, we want to hear from you. Your input helps us make NaijaPodNews better for everyone.
How to Reach Us
You can contact the NaijaPodNews team through any of the following channels. We aim to respond to all inquiries within 48 hours during business days.
In-App Feedback
Join live discussions on any story and share your thoughts
Inquiry Types
To help us route your message to the right team, please include the nature of your inquiry in your message subject line. Here are the most common types of inquiries we receive:
- General Feedback: Tell us what you think about our AI narrators, the quality of our content, or any aspect of the platform. We read every piece of feedback and use it to improve our service.
- Content Corrections: If you find a factual error in any of our stories, please let us know. We take accuracy seriously and will correct errors promptly. Include the story title or URL and a description of the error.
- Partnership & Business: Interested in partnering with NaijaPodNews? Whether you are a news outlet looking to be featured, an advertiser, or a technology partner, we would love to explore opportunities together.
- Press & Media: For press inquiries, interviews, or media coverage, please reach out via email with “Press Inquiry” in the subject line.
- Technical Issues: If you are experiencing problems with audio playback, page loading, or any other technical issue, please include your device type, browser, and a description of the problem so we can troubleshoot effectively.
- Privacy & Data: For questions about your personal data, privacy rights, or to request data deletion, please refer to our Privacy Policy or contact us directly.
Response Time
We are a small but dedicated team, and we genuinely value every message we receive. Our typical response times are:
- General inquiries: Within 48 business hours
- Content corrections: Within 24 hours (we prioritize accuracy)
- Technical issues: Within 48 business hours
- Partnership inquiries: Within 5 business days
Mailing Address
NaijaPodNews is a digital-first platform. For official correspondence, you can reach us via email at hello@naijapodnews.com. We do not maintain a physical office for walk-in visits at this time.
Thank you for being part of the NaijaPodNews community. Your feedback makes us better, and we look forward to hearing from you.